Please be advised that there will be sun interference affecting the G-11 Satellite on which our VSAT services are now provisioned.

Dates: 31 March 2010 / 01 April 2010

Time: 11:48am

Duration: Between 5-15 minutes on each day (depending on geographical location)

white-space: pre;"> Service Restoration: Services should be restored automatically

Service Recovery: In the unlikely event your service does not recover, please contact the following support number: 021-702-4848

This outage is due to the sun being directly behind G-11 and the solar radiation swamping the signal from G-11 to the VSAT terminal.  Once the earth has rotated a short way so that the sun is no longer directly behind the satellite, service goes back to normal. 

For those who want to know a bit more about Sun Outages and the impact they have on the Indian stock exchange (seriously!), Wikipedia has a short entry here.

We apologise for any inconvenience caused by the outage and thank you for your patience.

regards,

The Umoya VSAT team.