We have an interim progress report on service restoration:

We are in the final stages of concluding an agreement with a national network operator which will not only provide us with satellite bandwidth but will put us in a position to resell a suite of services which will supplement and enhance our VSAT offering.  Adversity often brings unexpected benefits (‘And we know that in all things God works for the good of those who love him, who have been called according to his purpose’ - Romans 8:27-28).

Engineers have literally been working through the nights to set up a new network. The satellite hub is now up and connected to Intelsat satellite G11.  We have started repointing the antennae at the 250 sites for the schools in Gauteng.

We are working with solutions architects from the national network operator to develop a cost effective yet extremely robust WAN offering.  We will be in a position to start repointing VSAT dishes and installing the supplementary Customer Premises Equipment by Monday 15 February.  The teams will be starting with the 16 critical Disaster Recovery sites, starting on Thursday 11th February at Tygerberg moving on to the EMCs and WBs and more remote sites before the 16th.  The balance of the sites will be done before the end of Feb.  The schools will also be completed before the of Feb.

We would like to extend our thanks to our customers, many of whom, although anxious to see service restored as soon as possible, have been understanding and supportive during this extraordinary time.